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Where is my order

Wondering when your order will arrive?

After you have placed your order online, we will send you an order confirmation email with the subject line 'LYTEPRODUCTS order confirmation'. In the body of this email you will find information about when your products will be delivered. Please check the delivery date within your email before contacting our customer services.

If you haven't received this email within 24 hours of placing your order or your products have not been delivered within the timescale stated in the email, then please contact our customer service department using the contact details below.

If your order hasn't arrived, firstly, view your order online. If your order has been dispatched and has not arrived within the expected time period, then please contact our customer service department using the contact details below.

If you have any questions you can contact our customer service department using the contact details below.

CUSTOMER CARE
Should you prefer to order over the phone, have any questions regarding a recent order or any other issue with your account please contact us using the contact details below, we promise to reply to all queries within one working day.

BY PHONE
Tel: +44 7973 185104 Lines are open: 8am - 8pm Monday to Friday, 10am - 2pm Saturday, closed on Sunday.

BY EMAIL
Email: admin@lyteproducts.com

Call charges can cost up to 20p per minute from a land line, calls from mobiles may vary.

BY POST
LYTEPRODUCTS LTD | The Old Yard | Innergellie | Kilrenny | Anstruther | KY10 3JP | United Kingdom